Upon the completion of my graduate career, my short term goal is to continue to hone my performance technology, instructional design, and e-learning design skills. I am particularly interested in blended learning–formal learning (e-learning and classroom based) and informal learning. Of particular interest to me is utilizing Web 2.0 tools suchs as blogs, wikis, podcasts, social networks, mobile technology, and more to change the idea of training from being an “event” to being thought of a “continual performance support system”.
My playing field would not only encompass developing and designing high-quality, interactive training (online, instructor led, synchronous, paper-based) but also looking at the entire organization, with a specific focus on identifying performance problems or opportunities. In addition to meeting the learning needs of people, I would look at the way they work, the tools they use, and the feedback they get (the organizational system). By taking into account the work, the worker, and the workplace, I can offer a suite of solutions that will produce increased performance and productivity, cost reduction, and quality.
The question that will always be at the forefront of my mind is “how is the the performance solution that I am creating aligned with business goals”. By having a performance thinking framework and “beginning with the end in mind”, my focus will always be on determining the root cause of the problem (performance analysis). This vital step tells us what the problem is and how we can solve it (non-instructionally or instructionally).
My mid-term goal is to be a become a “Training and Development, Workplace Performance Improvement Consultant”. In this role, my responsibility is to work with clients to craft holistic (systems-thinking) targeted solutions that drive desired business and measurable performance results. By taking a holistic approach, the focus is on how all the individual elements fit into the big picture; creating a SYNERGY that results in sustainable change, growth and success. By taking a holistic approach, I can partner with clients to analyze gaps in leadership, organizational, and performance and then design performance management systems to address and close performance gap in order to successfuly impact the the bottom line. In order to get to the next level of career advancement, I would need to earn an Executive MBA in order to strengthen my analytical skills, develop my leadership potential, add an international dimension to my experience, and strengthen my skill set to deepen my understanding of the broader business environment.
Through years of building expertise in business acumen, learning development, management, performance consulting, and change management, my long term goal is to eventually become the Chief Learning Officer of a Fortune 100 company. In order to be successful in this role, I must be a business leader first and a learning experts second. My key role is to drive corporate strategy and align the development of people with the business goals of the organization. In the 21st century workforce, intellectual capital is king. As CLO I must be not only be business savvy but also have a visionary mindset and balance that with a technical understanding of the learning function.